Customer Service Representative

RON DAVID PEREZ
 



5528 CARFAX AVENUE



LAKEWOOD, CALIFORNIA. 90713



Email: Soundsof85@hotmail.com



Telephone: (562) 688-5630


 


COMPETENCIES:



*Microsoft Office Basic *Microsoft Excel Basic  *Microsoft PowerPoint   *Microsoft Access



*Typing Speed: (40 WPM)  *Windows XP     *SAP       *ADP Payroll * Lotus 123 * Collect One




*Data Entry Alpha Numeric Keystrokes Per Hour: 6815 * 8 years Experience- Purchasing Assistant



 


 


 



ACCOMPLISHMENTS:



*Achieved $2 million in annual savings in Tractor Sales for Kubota Tractor Corporation



*Single handedly coordinated 4 nationwide distribution centers with over 500+ employees


 


 



PROFESSIONAL EXPERIENCE:



EARTH WISE NUTRTION CORP.- Irvine, Ca.  



           

May 2008- July 2015



 Customer Sales – Sales Manager               



 



 Generated $150,000 in sales annually



 Sold $200,000 of Supplement Products to international retailers annually.



 Maintained daily reports on Excel of product store inventory.



 Processed bi-weekly payroll through ADP for store employees.



 Maintained marketing promotions through fliers, Facebook and 300+ email blasts



·  Daily analyzing of market trends and competitor’s sales to determine appropriate product pricing.



 Initiated monthly customer service training and new product training to employees.



 



SKIN TECH & SPA 
– Long Beach, Ca.         June 2005- April 2008



Customer Service – Receptionist



. Daily auditing and managing all cash and checks transactions on Excel spreadsheet.



. Generated sales of products anywhere from $ 400 to $ 900 dollars daily.



. Answered multi-phone lines up to 45+ calls per day.



. Created and updated pricing programs and sales reports every month in MS WORD Company Owner



. Managing client services, appointments, and products purchased on Microsoft Outlook.



 







 




Kubota Tractor Corporation- Torrance, Ca. June 1983-October 2004



Purchasing Coordinator/ Customer Support/ Front Office Assistant/ Data Entry Specialist/ Sales.



. Managed purchase orders worth up to $ 500 million dollars.



. Saved $ 2million in company annual saving.



. Researched with worldwide suppliers and negotiated purchase terms & conditions.




. Coordinated 4 nationwide distribution centers with more than 500 employees, with customer complaints, product returns, warranty issues, damaged goods.  



. Update and maintain database in Excel Spreadsheet such as mailing lists, contact lists, and client lists.



. Coordinate and maintain staff administrative records such as staff phone numbers and company credit cards.



. Ensure office equipment is properly maintained and serviced.



. Maintain office filing



. Customer account system changes and upgrades by imputing data resources annually.



. Entering customer account data by imputing alphabetic and numeric information on keyboard.


 


 



. Seeking Hourly or Salary Job Positions Only.


  


 

  • ID#: 100317
  • Location: Lakewood, CA , 90713

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