Customer Service Representative





Telephone: (562) 688-5630



*Microsoft Office Basic *Microsoft Excel Basic  *Microsoft PowerPoint   *Microsoft Access

*Typing Speed: (40 WPM)  *Windows XP     *SAP       *ADP Payroll * Lotus 123 * Collect One

*Data Entry Alpha Numeric Keystrokes Per Hour: 6815 * 8 years Experience- Purchasing Assistant





*Achieved $2 million in annual savings in Tractor Sales for Kubota Tractor Corporation

*Single handedly coordinated 4 nationwide distribution centers with over 500+ employees






May 2008- July 2015

 Customer Sales – Sales Manager               


 Generated $150,000 in sales annually

 Sold $200,000 of Supplement Products to international retailers annually.

 Maintained daily reports on Excel of product store inventory.

 Processed bi-weekly payroll through ADP for store employees.

 Maintained marketing promotions through fliers, Facebook and 300+ email blasts

·  Daily analyzing of market trends and competitor’s sales to determine appropriate product pricing.

 Initiated monthly customer service training and new product training to employees.


– Long Beach, Ca.         June 2005- April 2008

Customer Service – Receptionist

. Daily auditing and managing all cash and checks transactions on Excel spreadsheet.

. Generated sales of products anywhere from $ 400 to $ 900 dollars daily.

. Answered multi-phone lines up to 45+ calls per day.

. Created and updated pricing programs and sales reports every month in MS WORD Company Owner

. Managing client services, appointments, and products purchased on Microsoft Outlook.



Kubota Tractor Corporation- Torrance, Ca. June 1983-October 2004

Purchasing Coordinator/ Customer Support/ Front Office Assistant/ Data Entry Specialist/ Sales.

. Managed purchase orders worth up to $ 500 million dollars.

. Saved $ 2million in company annual saving.

. Researched with worldwide suppliers and negotiated purchase terms & conditions.

. Coordinated 4 nationwide distribution centers with more than 500 employees, with customer complaints, product returns, warranty issues, damaged goods.  

. Update and maintain database in Excel Spreadsheet such as mailing lists, contact lists, and client lists.

. Coordinate and maintain staff administrative records such as staff phone numbers and company credit cards.

. Ensure office equipment is properly maintained and serviced.

. Maintain office filing

. Customer account system changes and upgrades by imputing data resources annually.

. Entering customer account data by imputing alphabetic and numeric information on keyboard.



. Seeking Hourly or Salary Job Positions Only.



  • ID#: 100317
  • Location: Lakewood, CA , 90713

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