CUSTOMER SERVICE REPRESENTATIVE
RON DAVID PEREZ
5528 CARFAX AVENUE
LAKEWOOD, CALIFORNIA. 90713
Telephone: (562) 688-5630
*Microsoft Office Basic *Microsoft Excel Basic *Microsoft PowerPoint *Microsoft Access
*Typing Speed: (38 WPM)*Windows XP *SAP *ADP Payroll * Lotus 123 * Collect One
*Data Entry Alpha Numeric Keystrokes Per Hour: 6815 * 8 years Purchasing Experience.
*Achieved $2 million in annual savings in Tractor Sales for Kubota Tractor Corporation
*Single handedly coordinated 4 nationwide distribution centers with over 500+ employees
EARTH WISE NUTRTION CORP.- Irvine, Ca.
May 2008- July 2015
Customer Sales – Sales Manager
- Generated $150,000 in sales annually
- Sold $200,000 of Supplement Products to international retailers annually.
- Maintained daily reports on Excel of product store inventory.
- Processed bi-weekly payroll through ADP for store employees.
- Maintained marketing promotions through fliers, Facebook and 300+ email blasts
- Daily analyzing of market trends and competitor’s sales to determine appropriate product pricing.
- Initiated monthly customer service training and new product training to employees.
SKIN TECH & SPA – Long Beach, Ca. June 2005- April 2008
Customer Service – Receptionist
. Daily auditing and managing all cash and checks transactions on Excel spreadsheet.
. Generated sales of products anywhere from $ 400 to $ 900 dollars daily.
. Answered multi-phone lines up to 45+ calls per day.
. Created and updated pricing programs and sales reports every month in MS WORD Company Owner
. Managing client services, appointments, and products purchased on Microsoft Outlook.
Kubota Tractor Corporation- Torrance, Ca. June 1983-October 2004
Purchasing Coordinator/ Customer Support/ Front Office Assistant/ Data Entry Specialist/ Sales.
. Managed purchase orders worth up to $ 500 million dollars.
. Saved $ 2million in company annual saving.
. Researched with worldwide suppliers and negotiated purchase terms & conditions.
. Coordinated 4 nationwide distribution centers with more than 500 employees, with customer complaints, product returns, warranty issues, damaged goods.
. Update and maintain database in Excel Spreadsheet such as mailing lists, contact lists, and client lists.
. Coordinate and maintain staff administrative records such as staff phone numbers and company credit cards.
. Ensure office equipment is properly maintained and serviced.
. Maintain office filing
. Customer account system changes and upgrades by imputing data resources annually.
. Entering customer account data by imputing alphabetic and numeric information on keyboard.
. Seeking Hourly or Salary Job Positions Only.