CUSTOMER SERVICE REPRESENTATIVE

RON DAVID PEREZ                  

5528 CARFAX AVENUE

LAKEWOOD, CALIFORNIA. 90713

Email: Soundsof85@hotmail.com

Telephone: (562) 688-5630

COMPETENCIES:

*Microsoft Office Basic     *Microsoft Excel Basic   *Microsoft PowerPoint *Microsoft Access

*Typing Speed:  (38 WPM)*Windows XP      *SAP    *ADP Payroll   * Lotus 123 * Collect One

*Data Entry Alpha Numeric Keystrokes Per Hour: 6815    * 8 years Purchasing Experience.

 

ACCOMPLISHMENTS:

*Achieved $2 million in annual savings in Tractor Sales for Kubota Tractor Corporation

*Single handedly coordinated 4 nationwide distribution centers with over 500+ employees

 

PROFESSIONAL EXPERIENCE:

EARTH WISE NUTRTION CORP.- Irvine, Ca.        

                                                    May 2008- July 2015

Customer Sales – Sales Manager

 

  • Generated $150,000 in sales annually
  • Sold $200,000 of Supplement Products to international retailers annually.
  • Maintained daily reports on Excel of product store inventory.
  • Processed bi-weekly payroll through ADP for store employees.
  • Maintained marketing promotions through fliers, Facebook and 300+ email blasts
  • Daily analyzing of market trends and competitor’s sales to determine appropriate product pricing.
  • Initiated monthly customer service training and new product training to employees.

 

SKIN TECH & SPA – Long Beach, Ca.                                                                              June 2005- April 2008

Customer Service – Receptionist

. Daily auditing and managing all cash and checks transactions on Excel spreadsheet.

. Generated sales of products anywhere from $ 400 to $ 900 dollars daily.

. Answered multi-phone lines up to 45+ calls per day.

. Created and updated pricing programs and sales reports every month in MS WORD Company Owner

. Managing client services, appointments, and products purchased on Microsoft Outlook. 

 

 

 

Kubota Tractor Corporation- Torrance, Ca.                                                         June 1983-October 2004

Purchasing Coordinator/ Customer Support/ Front Office Assistant/ Data Entry Specialist/ Sales.

. Managed purchase orders worth up to $ 500 million dollars.

. Saved $ 2million in company annual saving.

. Researched with worldwide suppliers and negotiated purchase terms & conditions.

. Coordinated 4 nationwide distribution centers with more than 500 employees, with customer    complaints, product returns, warranty issues, damaged goods.             

. Update and maintain database in Excel Spreadsheet such as mailing lists, contact lists, and client lists.

. Coordinate and maintain staff administrative records such as staff phone numbers and company credit cards.

. Ensure office equipment is properly maintained and serviced.

. Maintain office filing

. Customer account system changes and upgrades by imputing data resources annually.

. Entering customer account data by imputing alphabetic and numeric information on keyboard.

 

. Seeking Hourly or Salary Job Positions Only.

 

 

 

 

 

 

 

 

 

 

  

  • ID#: 102536
  • Location: Lakewood, CA , 90713

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

PBX - Customer Service Representative
Pasadena, CA Kforce
Vehicle Titling Customer Service Representative
Sacramento, CA Volt Information Sciences
Customer Service Representative- Healthcare In...
San Francisco, CA Robert Half
Customer Service Representative
Rancho Cordova, CA Randstad Technologies
Customer Service Representative in Chico,CA (C...
Chico, CA Altig