Customer Service/Administrative Assistant/Inside Sales

                                     


                                                                       Tania Fletcher


                                                                      6085 Chesteroark Dr


           Lakewood Ca 90713


                                                                          562-213-7137


                                                            Taniafletcher10@gmail.com


                                                           


 SUMMARY


 Goal Driven sales professional with 10 plus years’ experience. Diligently follows up on all leads to drive new      business.  Looking for permanent, long term position.


                                                                     HIGHLIGHTS



  • Exceptional interpersonal customer service skills.

  • Thorough knowledge of current manufacturing practices with a clever vision to accomplish company goals.

  • Ability to pick up quickly / computer literate.

  • Monitoring daily orders and quotes with strong follow up.

  • Result oriented, high energy hands on professional with a successful record of accomplishments in meeting and exceeding monthly sales goals.


 


                                                                     EXPERIENCE


King Instrument Co. - Garden Grove Ca


 09-02-14 to 02-21-16             


Inside Sales Department


Daily job description was to enter all orders in timely manner, via fax, phone and email. To determine an accurate ship date on orders depending on type of order that was entered. Answer all incoming calls. Helping distributors with technical help and shipping inquiries which also included sending formal quotes and issuing RMA # for returns or repairs.


 


Beemak Plastics Inc. – La Mirada Ca


 04-06 to 08-13


Sales Representative/Account Manager


 Heavy inbound calls from Distributors, retailers, and end users. Price structure was according to category. Help customers with questions regarding product, lead times, & pricing.  Many of the daily calls were for sample request. There were also many for custom request for imprinted orders which involved collecting artwork and deposits. Other custom request involved getting samples from customer to send to engineers for accurate quotes. Many of the custom request involved sending out first articles for approval. Also working closely with engineering dept.  Large orders also involved finding freight companies and getting freight quotes to the customer. Always meeting or exceeding the customer’s needs.


Alloy Die Casting – Buena Park Ca


3-05 to 3-06 / inside sales representative   


OK International /Metcal – Garden Grove Ca


09-03 to 03-05 / Customer service rep 


                                              ADDITIONAL INFORMATIONA AVAILABLE UPON REQUEST       


       


  


 

  • ID#: 116389
  • Location: Lakewood, CA , 90713

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