Receptionist / Office Assistant

JUNNIE CRUZ
Senior Executive Assistant
6738 Glorywhite Street | Lakewood, CA 90713 | (562) 804-4619 | jcruzexecassist@gmail.com

Summary of Qualifications
● Accomplished senior executive assistant offering over 30+ years of administrative experience.
● Highly self-motivated with a solid work ethic. Skilled at multitasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.
● Self-starter with exceptional interpersonal and organizational abilities, and a proven history of managing multiple projects simultaneously with supporting daily office operations.
● Served as an effective gatekeeper; prepared well-researched and accurate documents, managed busy calendars, multiline phone systems, meeting coordination, event coordination, expense reporting, timecards, travel arrangements and budget administration.
● Proficient user of MS Office (Word, Excel, PowerPoint, Access, Outlook), CORE, TeamMate. Type 95 WPM.

Professional Experience
Senior Executive Assistant, 2004 to 2016 | DIRECTV Group, Inc. | El Segundo, CA
● Provided administrative and business support to the Sr. Director and Chief Audit Executive and supported other members of the corporate audit team in the United States and Latin America.
● Maintained calendar for the Sr. Director and Chief Audit Executive, planned and scheduled meetings, teleconferences and travel.
● Planned and coordinated annual audit team project meetings, team building initiatives and holiday events.
● Improved office efficiency by implementing color-coded filing system and introducing additional timesaving measures.
● Enhanced communications between U.S. department and Latin America teams, fostering a sense of teamwork and collaboration.
● Arranged business travels and completed lengthy expense reports for international and domestic trips.
● Performed the duty of Floor Warden for the Emergency Evacuation Team.

Staff Assistant, 2000 to 2004 | Hughes Electronics | El Segundo, CA
● Assisted the Corporate Senior Vice President and Corporate Vice President (elected officers of the Company).
● Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals.
● Planned and coordinated PR initiatives, business development events, partner retreats, holiday parties and more.
● Assisted and accompanied the Corporate Secretary of the Company on quarterly Board of Directors meetings held in Detroit.
● Performed as the IT coordinator for the chief executive officer, president and his executive staff and their assistants.

Previous experience includes administrative assistant for Hughes Electronics (1998 to 2000) and Hughes Aircraft Company (1981 to 1998), based in Los Angeles, CA.

Education & Training
Virtual Association for Administrative Professionals, 2015
American Management Association Training Completed 2011-2012:
“Fundamentals of Finance and Accounting for Administrative Professionals”
“Communicating with Diplomacy, Discretion and Influence: A Course for Senior Administrative Professionals”
“Management Skills for Administrative Professionals”

Norwalk Adult School, ABC Shorthand, 1979 | Cerritos, CA
Long Beach City College, 1977 | Long Beach, CA
Pacific Consortium in Employment, Business Administration, 1976 | Los Angeles, CA

  • ID#: 127696
  • Location: Lakewood, CA , 90713

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