Leasing/Customer Service/Admin Assistant/Property Management
DEBORAH JOAN BURRITTLakewood, California | 562-480-6120Scoon2@aol.com
• Administrative Specialist • Leasing Manager • Property Management • Services Coordination • Compliance Assurance • Cross-Divisional Communications• Program Education • Document Management • Supplies ManagementSoftware Proficiencies: Microsoft Word, Excel, Outlook, & Yardi Voyager.
HIGHLIGHTS OF QUALIFICATIONS
• Superior administrative support and customer service professional with a history of excellence in client service delivery, property management, leasing administration. • Successful in providing cross-divisional communications, services integration and managing tenant-related service issues. • Demonstrated abilities in compliance assurances with excellent organization and problem-solving skills with a strong sense of priorities, a keen eye for detail and a valued reputation for integrity. • History of excellence in customer services with strong abilities to learn new technologies and adapt to changing regulations.
PROFESSIONAL EXPERIENCEPS Business Parks, LP, Signal Hill, CA Leasing Professional 03.2008 – 04.2015 Managed Leasing Directors Administered, directed and organized current lease files for all property locations. Responsible for leasing administration functions, tenant consultations, and site showings for potential clients. Maintained open communication between internal departments including legal and accounting. Draft various correspondences to lessee. Arranged and held broker events. Resolved tenant grievances and questions. Created advertisements for property vacancies.
Auto Club, Long Beach, CA 10.2006 – 10.2007 Claims Representative Provided customer service Handled accident cases Investigated all circumstances surrounding auto accidents for personal injury and property damage claims Kona Cutting, Hollywood, CA 07.2005 – 10.2006 Office Manager for Film Company Provided administrative support to ownerOrganized and coordinated office operations and procedureCoordinated administrative support activitiesSupervised and coordinated staff of 15Provided customer serviceManaged usage and training for office equipment such as computers, copiers etc
Belmont Shore Land Company, Long Beach, CA 05.2000-07.2005 Office Supervisor for Property Management Company Administered all property leases including renewals and amendmentsHandled all administrative support dutiesManaged all aspects of operationsSupervised and coordinated staff of 5Responsible for rent collections, credit checksHandled correspondence with tenants, including eviction notices Coordinated move-in/outs, maintenance and showing of apartments